Greater Jacksonville and St. Johns Area
All services are provided in the comfort of your home.
Includes a brief examination by the veterinarian, a full assessment of your pet's quality of life, and a custom treatment plan to help you care for your pet and monitor their condition.
Includes a discussion with the veterinarian, medication to ensure comfort, gentle euthanasia, pawprint impression keepsake, lock of fur, and Lap of Love's Eternal Pawprints booklet. The additional cost for the varied cremation services are detailed in the Aftercare Pricing section.
Includes a brief examination by the veterinarian to help explain your pet's condition, discuss symptom management including pain and anxiety, and prepare an end of life care plan using the appropriate quality of life scale to manage your pet along with your family's needs and desires.
There may be an additional charge for extended travel (see Service Area below), holidays ($50 - $100), pets over 99 lbs, appointments outside normal business hours (when arranged), aggressive pets, and some exotic species.
Although we mainly see dogs and cats, some of our veterinarians can assist you with other species such as pigs, guinea pigs, rabbits, ferrets, birds, fish, and goats. Call for pricing and availability.
With this option, your pet is cremated privately at a licensed crematory. The ashes are contained in a lovely wooden urn (engraved nameplate is optional) and will be returned to your primary care veterinarian within two weeks. They can also be made available directly from the crematory.
This option is for families that don't wish to have their pet's ashes returned nor wish to bury at home. Pets are respectfully cremated with other pets at a licensed crematory and ashes are scattered by the crematory.
There may be a fee if additional assistance to safely carry your pet out of your home is needed.
We are here to answer your questions every day, from 7am - 11pm. Appointments are scheduled throughout the week, please call for availability.
Sometimes, pets take a turn for the worse overnight, so we do our best to accommodate same day appointments with a few hours notice when possible.
If this is a medical emergency, please contact your local veterinarian or one of the emergency clinics listed in the Local Resources section.
Let us introduce you to the amazing hospice veterinarians in your area.
Katie Stender, DVM
I knew I had found my purpose as a veterinarian, perhaps even as a human being, after my first home visit for a very sick patient. Being able to share such a sacred moment with families as they said goodbye to their dearest companion is, simply, an honor. Helping others is what I was meant to do, however, I will never forget the day my beloved Labrador received her own beautiful angel wings. She was comfortable at home, surrounded by love, and she peacefully slipped away as I held her paw and told her I loved her. I truly believe it is the kindest gift that we can give our furry family members. One of my favorite things about my profession is that I'm able to help animals, but also build lasting relationships with their owners.
I graduated from the University of Florida with a Bachelors of Science and Doctorate of Veterinary Medicine. My husband, Taylor, and I have five furry children. Skippy, Shirley, Taco and Smokey are our kitties, and we also have a black Labrador, Lady. All of our animals are rescues and we love them dearly!
Erin Coello, DVM
I cannot remember a time growing up when I, like a lot of children, didn’t want to be a veterinarian someday. For a lot of people, those dreams changed, but for me, the passion never died. I got my first job as a kennel technician for our family veterinarian on my 16th birthday, the day I had been waiting for to finally work with animals! Dr. Losey had been treating our family pets (cats, dogs, hamsters, and even our parakeet) for most of my life. He and his staff knew me and my family as well as they knew our animals. The most valuable lesson I learned from Dr. Losey during that time was that not only was this a profession where I got to work with animals, but people too. As my passion for animals grew, so did my urge to embrace, encourage, and protect the human-animal bond. As a veterinarian, I feel privileged to work with families who are welcoming a new member, such as a puppy, kitten, or even an older animal getting a new home, but I am just as fortunate to be there for a family when it is time to say goodbye. I am truly blessed to be a part of their journey, every step of the way.
My own journey was only beginning when I started working in my first vet clinic. I continued my experience in high school and college, and graduated with a Bachelor’s Degree from the University of Florida. Following graduation, I worked my way toward vet school with various careers including high school teaching and marine mammal training. I finally graduated from Ross University School of Veterinary Medicine, after living on the beautiful Island of St. Kitts for 2.5 years, and completing my clinical year back at the University of Florida. (Go Gators!)
My own family includes myself, my wonderful, loving husband, our two mixed breed dogs, Jack and Lawtey, our very social cat, Gavin, and our slightly less social, but still friendly, corn snake, Shakespeare. My path to this career has been a winding one, full of surprises and blessings, and I am honored to be part of this beautiful profession, helping pets and their families, from beginning to end.
Katie Stender, DVM
"The hardest thing in the world to do is to make the call for Euthanasia of your beloved pet. Studmuffin gave us 20 years of companionship, never making a fuss about thing, not even when his last days could not have been very comfortable. His love is written on my heart, I will never forget him. Thank you Dr Katie for helping him cross the rainbow bridge so peacefully.
God Bless you"
Sandi DeschaineJacksonville, Florida
"From the moment that Dr. Erin walked in our front door I felt a sense of calm. Her compassionate spirit was a god send for me, my husband, and Apache. She let us know how the procedure would occur and Apache greeted her as he does everyone with a wagging tail. Thank you "Lap of Love" for sending Dr. Erin to us and helping Apache's struggle to end peacefully.
Sincerely, Colleen Surman"
Colleen SurmanJacksonville Beach, Florida
"Dr. Katie has such a wonderful soul and a comforting spirit. She came to our home and confirmed that we were doing the right thing for Logan. She gave a very thorough description of the process. She gave us time to digest what was about to happen and not once had she asked if we were ready. At no time did we feel rushed. Dr. Katie held our hands through this while also giving us time to be with our boy as he was falling asleep and when he finally passed. Logan left this world with his dignity and we are at peace that Dr. Katie was able to help us to help him cross The Rainbow Bridge. Logan Wiley Hawkins 5/17/2003-4/14/2017"
Alexandra HawkinsJacksonville, Florida
"Dr. Katie was with us when we said goodbye to our sweet Anya. What made the goodbye bearable was the tender and loving care she received during her transition. She was treated with extreme love and respect and it helped us to know we were trusting her to such caring hands. Dr. Katie's love for animals and their human families is amazing, deeply sincere and very much appreciated. The whole experience was filled with love and that is the perfect way to say goodbye to someone who has loved you unconditionally and trusted you to do the very best for them."
Cathy HibbardJacksonville, Florida
There is nothing comfortable about deciding to let your pet go, but if there can be comfort, it exists in the form of Dr. Katie Stender and her staff. Although my husband was still unsure, when I made the appointment, her receptionist (not sure of her name) was so kind and understanding. She told me to send Sean to the website to read the information on how you know your pet is ready. She gave me all the pricing and everything up front and answered every question I had.
When Dr. Katie came to the house, Mallory was lying on the couch on my lap. Dr. Katie hugged us both and immediately talked to Mallory and gently examined her. She took the time to listen to what we had to say, and she explained compassionately to both of us what she saw in Mallory. She let us know that she could see how long and how hard we had tried.
I think the part that resonated the most for me was that she mostly spoke to us while gently petting Malcat. Malcat was not afraid or uncomfortable. Dr. Katie explained the whole process, then she gave us some time to say goodbye. The time she gave us to accept the process and to give our cat the love and attention she deserved at the end of her life was truly precious. And when Malcat left this earth, she did so in my arms, with her daddy’s big hands on her beautiful little head.
My husband was the first to realize she was gone, and he whispered to me that she looked so peaceful, since I could not see her face. I looked up, and Dr. Katie was crying right along with us. If someone can be called to do a job, this must be her calling, because she made me feel peaceful with my decision.
This experience taught me that having your pet comfortable, in their normal surroundings when their life ends, is the biggest gift you can give to both your pet and yourself. Thank you so much, Dr. Katie, for what you do. I will never forget your kindness to us during this difficult time."
Janet RobinsonMiddleburg, Florida
"When my sweetheart Sam started having problems and didn't want to eat, I knew I needed help beyond what a regular vet could provide. My consult was originally for hospice, but when Dr Katie got here he was in a very deep sleep and looked so peaceful. I had just started feeding him baby food with a syringe and could barely get his seizure meds in him. Dr. Katie was so gentle and caring with him and it was determined it was best to let him go right then. It was so heartbreaking, but with Dr Katie there explaining everything throughout the process, it was like having a best friend that was a vet taking care of my baby. The other dogs were also there and she also explained what they were experiencing and possible behaviors to look for. After going through this with 6 other dogs previously in the regular way of taking them to the vet, I cannot believe I had not heard about Lap of Love before this. Death, as heart wrenching as it is, is part of life, and Dr Katie made it just a little more bearable with her expertise coupled with her kindness as she comforted me while all I coukd do was sit there and just sob. Some people just don't understand the profound influence that pets bring into our lives, thus don't understand or care why it's so difficult to lose them. Dr Katie does understand and I will be forever grateful to her for taking such good care of my little boy Sam. RIP Sammy, mom misses you so, so much."
Janeen Hedquistst augustine, Florida
Pet Life and Loss Support Services
Affiliated Veterinary Emergency Center
Clay-Duval Pet Emergency Clinic
Emergency & Critical Care Pet Hospital
St Augustine Regional Veterinary Emergency Center
Helping families in the following areas:
We proudly serves families in all of the northeast portion of Florida, from Fernandina down to Middleburg, including St. Johns.
Preferred methods of payment are check (made to 'Lap of Love') or cash.
Most pet insurance companies cover Lap of Love services. Please have any paperwork ready for the veterinarian to complete so that you can submit it for reimbursement.
1650 Margaret St. Ste. 302 # 207Jacksonville, FL 32204
The Florida Times: A death in the family: Saying goodbye to Ruby Ann