Greater Jacksonville and St. Johns Area
All services are provided in the comfort of your home.
Includes a brief examination by the veterinarian, a full assessment of your pet's quality of life, and a custom treatment plan to help you care for your pet and monitor their condition.
Includes a discussion with the veterinarian, medication to ensure comfort, gentle euthanasia, pawprint impression keepsake, lock of fur, and Lap of Love's Eternal Pawprints booklet. The additional cost for the varied cremation services are detailed in the Aftercare Pricing section.
Includes a brief examination by the veterinarian to help explain your pet's condition, discuss symptom management including pain and anxiety, and prepare an end of life care plan using the appropriate quality of life scale to manage your pet along with your family's needs and desires.
There may be an additional charge for extended travel (see Service Area below), holidays ($50 - $100), pets over 99 lbs, appointments outside normal business hours (when arranged), aggressive pets, and some exotic species.
Although we mainly see dogs and cats, some of our veterinarians can assist you with other species such as pigs, guinea pigs, rabbits, ferrets, birds, fish, and goats. Call for pricing and availability.
With this option, your pet is cremated privately at a licensed crematory. The ashes are contained in a lovely wooden urn (engraved nameplate is optional) and will be returned to your primary care veterinarian within two weeks. They can also be made available directly from the crematory.
This option is for families that don't wish to have their pet's ashes returned nor wish to bury at home. Pets are respectfully cremated with other pets at a licensed crematory and ashes are scattered by the crematory.
There may be a fee if additional assistance to safely carry your pet out of your home is needed.
We are here to answer your questions every day, from 7am - 11pm. Appointments are scheduled throughout the week, please call for availability.
Sometimes, pets take a turn for the worse overnight, so we do our best to accommodate same day appointments with a few hours notice when possible.
If this is a medical emergency, please contact your local veterinarian or one of the emergency clinics listed in the Local Resources section.
Let us introduce you to the amazing hospice veterinarians in your area.
Katie Stender, DVM
I knew I had found my purpose as a veterinarian, perhaps even as a human being, after my first home visit for a very sick patient. Being able to share such a sacred moment with families as they said goodbye to their dearest companion is, simply, an honor. Helping others is what I was meant to do, however, I will never forget the day my beloved Labrador received her own beautiful angel wings. She was comfortable at home, surrounded by love, and she peacefully slipped away as I held her paw and told her I loved her. I truly believe it is the kindest gift that we can give our furry family members. One of my favorite things about my profession is that I'm able to help animals, but also build lasting relationships with their owners.
I graduated from the University of Florida with a Bachelors of Science and Doctorate of Veterinary Medicine. My husband, Taylor, and I have five furry children. Skippy, Shirley, Taco and Smokey are our kitties, and we also have a black Labrador, Lady. All of our animals are rescues and we love them dearly!
Katie Green, DVM
I am most at peace when I am helping people and their pets. Shelter medicine and non-profit general practice have been my home for some time now. I consider it a privilege to be a voice for the voiceless here in Jacksonville. Having the ability to help my patients transition from their lives here on earth is a blessing, and sharing in this moment creates a connection second to none. It is one of the most sacred gifts I can give a pet and their people.
While earning my bachelor’s degree at the University of Florida, my constant companion was Tazzy, an amazing, cranky, 15-year-old, grey and white cat who I rescued in central Florida. When Tazzy was 16, she took a turn for the worse and I rushed her to the veterinary hospital. She passed away in the triage area, away from me, with strangers. It still makes me incredibly sad that I wasn’t with her during her final moments.
After attending Ross University School of Veterinary Medicine I moved to Jacksonville to begin my career. One day, Howard, a 2-year-old white pit bull came in as a stray with a large mass on his front leg. I diagnosed him with bone cancer and decided to take him home and make whatever time he had left amazing.
We had six fantastic months together where I got to spoil him rotten. He truly was the best dog. When I knew it was time for Howard to cross the rainbow bridge, a friend of mine came out to the house and we sat in front of the Christmas tree with Howard’s head in my lap as I said my last goodbyes. Knowing from personal experience the peace that comes with at-home end of life care makes me incredibly blessed to have the opportunity to share this gift with you and your family.
Erin Coello, DVM
I cannot remember a time growing up when I, like a lot of children, didn’t want to be a veterinarian someday. For a lot of people, those dreams changed, but for me, the passion never died. I got my first job as a kennel technician for our family veterinarian on my 16th birthday, the day I had been waiting for to finally work with animals! Dr. Losey had been treating our family pets (cats, dogs, hamsters, and even our parakeet) for most of my life. He and his staff knew me and my family as well as they knew our animals. The most valuable lesson I learned from Dr. Losey during that time was that not only was this a profession where I got to work with animals, but people too. As my passion for animals grew, so did my urge to embrace, encourage, and protect the human-animal bond. As a veterinarian, I feel privileged to work with families who are welcoming a new member, such as a puppy, kitten, or even an older animal getting a new home, but I am just as fortunate to be there for a family when it is time to say goodbye. I am truly blessed to be a part of their journey, every step of the way.
My own journey was only beginning when I started working in my first vet clinic. I continued my experience in high school and college, and graduated with a Bachelor’s Degree from the University of Florida. Following graduation, I worked my way toward vet school with various careers including high school teaching and marine mammal training. I finally graduated from Ross University School of Veterinary Medicine, after living on the beautiful Island of St. Kitts for 2.5 years, and completing my clinical year back at the University of Florida. (Go Gators!)
My own family includes myself, my wonderful, loving husband, our two mixed breed dogs, Jack and Lawtey, our very social cat, Gavin, and our slightly less social, but still friendly, corn snake, Shakespeare. My path to this career has been a winding one, full of surprises and blessings, and I am honored to be part of this beautiful profession, helping pets and their families, from beginning to end.
Katie Stender, DVM
"Dr. Erin Coello was very compassionate and professional when we had to say goodbye to Wrigley, our son's Patrick's best buddy (and ours too) on January 12, 2018. It was not a good day for any of us but Erin made it more tolerable. Thank you for helping us tell Wrigley goodbye. We appreciate your help. Patrick, Jean and Rick Sibley"
richard Sibleyjacksonville, Florida
"Our Jester (14 1/2 year old Chocolate Lab) was a true free spirit who was born to roam. He was full of life and gave abundant kisses. A couple of years, he began to slow down significantly. He was diagnosed with mouth cancer. His hindquarters were rapidly weakening and he all but lost his wag. In the last few months, we saw his joy for life wane and his pain and discomfort grow. Still letting go was almost unbearable. We decided to call Lap of Love so we could keep our buddy in the comfort of our own home and that is how Dr. Katie entered our world. Dr. Katie was patient as we wrestled with the decision and tried to find acceptance. She gave us comfort. She allowed us extra moments to hug, pet and say goodbye. She was as gentle with us as she was with our Jester. She made sure he passed peacefully, painlessly in our arms and let us hold on as long as we wanted. I cannot thank her enough for honoring our grief and recognizing our special boy the way that she did."
Kate and Tim McConnellSaint Johns, Florida
"I can't imagine a better person to assist me in such a difficult time. My dog Petey was my first baby. I had her for a third of my life so the idea of her gone was devastating. Dr. Katie was so loving, understanding, and compassionate the entire time. She explained gently the entire process and from start to finish I really felt like I had a good friend in my living room saying goodbye to Miss Petey with me. I can't thank you enough for everything you've done for us both. You made Petey's last moments beautiful and warm."
Rachel PollockSaint Augustine, Florida
"On one of the hardest days of our lives, Dr. Katie Stender, DVM, from Lap of Love, came to our rescue to help us say goodbye to part of our hearts.
I don’t know what we would have done without her kindness, compassion, grace, professionalism, and the tears she cried with us when we said goodbye to our sweet boy Leo, our German Shepherd mix, gone way to soon from our daily lives at only five years old.
She took such sweet care of him (and us) on that dark day. She made certain Leo was truly comfortable from the first moment she stepped into our home as well as after he crossed the rainbow bridge.
We will never forget Dr. Katie, Allison and Lap of Love for their loving support in providing a loving and peaceful experience for families as they step through such a heartbreaking journey."
Amy WareFleming Island, Florida
"We recently had to let go of our beloved girl, Sadie. She had so much spunk and personality up until her end. When we knew that we had to let Sadie go, we contacted Lap of Love and Doctor Katie came to the house and provided a tremendous amount of love and support to not only Sadie, but also to Sadie's mom and dad and fur sister, Bailey. The care that Doctor Katie showed our family and the professionalism she displayed made the whole experience a little less upsetting than it already was. Nothing will ever bring our sweet girl back, but we are thankful to have experienced her transition into her angel wings in the care of our own home with such a loving and caring doctor. Thank you Doctor Katie for helping us honor Sadie's last moments!"
Amy DedmonJacksonville, Florida
"Dr. Katie Stender was a Godsend for us. Our 14-year-old Siamese Eli was failing….. After first examining our sweet boy, Dr. Katie assured us that we were doing the right thing. She was extremely knowledgeable, caring, and compassionate, and her gentleness made an awful situation more bearable. We miss Eli terribly and will never forget him. We’ll also never forget Dr. Katie’s kindness."
Robert and Elissa DevensSt. Augustine, Florida
Pet Life and Loss Support Services
Affiliated Veterinary Emergency Center
Clay-Duval Pet Emergency Clinic
Emergency & Critical Care Pet Hospital
St Augustine Regional Veterinary Emergency Center
Helping families in the following areas:
We proudly serves families in all of the northeast portion of Florida, from Fernandina down to Middleburg, including St. Johns. Due to the expansive area covered, there may be a travel fee incurred. Please call for details.
Preferred methods of payment are check (made to 'Lap of Love') or cash.
Most pet insurance companies cover Lap of Love services. Please have any paperwork ready for the veterinarian to complete so that you can submit it for reimbursement.
1650 Margaret St. Ste. 302 # 207Jacksonville, FL 32204
The Florida Times: A death in the family: Saying goodbye to Ruby Ann