Pricing and Information

All services are provided in the comfort of your home.


Veterinary Hospice$225

Includes a brief examination by the veterinarian, a full assessment of your pet's quality of life, and a custom treatment plan to help you care for your pet and monitor their condition.


Includes a discussion with the veterinarian, medication to ensure comfort, gentle euthanasia, pawprint impression keepsake, lock of fur, and Lap of Love's Eternal Pawprints booklet. The additional cost for the varied cremation services are detailed in the Aftercare Pricing section.

Geriatric Consultation$225

Includes a brief examination by the veterinarian to help explain your pet's condition, discuss symptom management including pain and anxiety, and prepare an end of life care plan using the appropriate quality of life scale to manage your pet along with your family's needs and desires.

Additional Appointment Fees

There may be an additional charge for extended travel (see Service Area below), holidays ($50 - $100), pets over 99 lbs, appointments outside normal business hours (when arranged), aggressive pets, and some exotic species.

Other Species

Although we mainly see dogs and cats, some of our veterinarians can assist you with other species such as pigs, guinea pigs, rabbits, ferrets, birds, fish, and goats. Call for pricing and availability.


Private Cremation
Pets up to 39 pounds$190
Pets 40 - 99 pounds$230
Pets 100 - 149 pounds$300
Pets 150 pounds or more will be quoted

With this option, your pet is cremated privately at a licensed crematory. The ashes are contained in a lovely wooden urn with an engraved nameplate and will be returned to your primary care veterinarian within three weeks. They can also be made available directly from the crematory or mailed to your home or office.

Communal Cremation
Pets up to 39 pounds$110
Pets 40 - 99 pounds$175
Pets 100 - 150 pounds$149
Pets over 150 pounds - call for pricing$225

This option is for families that don't wish to have their pet's ashes returned nor wish to bury at home. Pets are respectfully cremated with other pets at a licensed crematory and ashes are scattered by the crematory. 

Additional Aftercare Fees

There may be a fee if additional assistance to safely carry your pet out of your home is needed. 


We are here to answer your questions every day, from 7am - 11pm. Appointments are scheduled throughout the week, please call for availability.

Sometimes, pets take a turn for the worse overnight, so we do our best to accommodate same day appointments with a few hours notice when possible.

If this is a medical emergency, please contact your local veterinarian or one of the emergency clinics listed in the Local Resources section.

Meet The Doctor

Melanie Santspree, DVM

From a very young age when I grew up I wanted to become a veterinarian.  Animals were drawn to me, and even the most grumpy kitty would let me evoke a few purrs.  After growing up in the small upstate New York town of Loudonville, I attended Sarah Lawrence College to pursue the unusual combination of english, studio arts, and science.  After spending some time to truly considering my calling, I returned to my childhood dream of becoming a veterinarian.  I spent time milking cows, working with horses, and cleaning kennels to gain experience.  I graduated from Cornell University with a bachelors in animal science and subsequently attended Michigan State University earning my doctorate in veterinary medicine in 2011. 

After graduation I returned to upstate New York and worked for five years in general practice to gain insight into the most challenging parts of what it means to truly love your pet.  It was during this time I realized that even in general practice my passion always gravitated towards caring for the elderly pet.  I aspired to help families make the difficult decision of when it was time to let go.

Through the painful loss of my own pets, and recent loss of my mother in hospice, I learned so much about how hard and complicated that journey can become for anyone.  In many ways the most important appointment is the one when the difficult decision has been made to love your beloved pet the best way you know how- by letting them go to ease their suffering.  I am honored and humbled to be able to become a part of the journey we take with our beloved companions with the dignified, painless, and loving passing they deserve- at home, in their favorite bed, or on their owner’s lap.

I have decided to dedicate my life to providing the most comfortable care for the geriatric or sick pet, and the most respectful and painless passing possible.  My goal for you- for your family- is to preserve the life time of amazing memories that comes from the intimate bond you have when you love a pet.  By providing this gift you honor your pet's life, and you honor the treasured memories they will always leave behind in your hearts.  I am grateful and honored to join the Lap of Love family serving the upstate New York area with my five year old son.  I enjoy spending time with my family, painting, drawing, music, exercise, reading, and traveling when I have time! 

"From the moment I met Dr. Melanie at the door and she hugged me I knew I had made the right decision. Compassion and caring does not even come close to an accurate description. She made the most difficult time in our lives much more bearable. She explained everything and made us feel assured before she did anything. She talked to our beloved Hercules as if he was her own. I know that kind of genuine care and concern is special. I feel truly blessed that our almost 13(missed by a few days) years old love, yellow lab Hercules had the opportunity to rest in his favorite chair surrounded by family to say goodbye. He was a wonderful creature we had the privilege of spending almost 13 years with and loving us all with his whole heart. He taught us all what real unconditional love truly is all about. I will be forever grateful for Dr. Mel she allowed our beautiful Hercules the dignity and respect that he so deserved after giving his all to us for so many years.

With our loving hearts,

Tammy & Brian Bik and family"

Tammy Bik
Amsterdam, NY

"I can't thank Lap of Love and Dr Melanie Santspree enough for their kindness and support. As hard as it was to say good bye to my special boy, being able to do it at home with such a wonderfully kind and sympathetic vet was a gift. Thank you."

Mary Whittredge
Ballston Spa, NY

"There are not enough words to describe how thankful and how grateful I am that Dr. Melanie came to the house to send my girl Brinkley to the bridge. From the first hug until the last hug, she made such a difficult decision, not easier, but much better to cope with. She made a heartbreaking situation easier and she was understanding and so compassionate. Her genuineness speaks volumes the minute you meet her. Her love and compassion shine through in the difficult work she does. She explains everything from the minute she walks in the door. Its a gift and its recognized very early on as you talk to her. As heart shattering as the decision was, she made it easier for me to say goodbye to my heart and soul Golden Retriever, Brinkley. Brinks and I had a very very special bond. I rescued her at ten weeks old and we had many many years together so saying goodbye was very difficult but Dr. Melanie made it easier to cope. There is not enough gold in the world to say how grateful I am that she came to the house yesterday. I will recommend her to all of my friends who have animals. This is how everyone should say goodbye to their furbabies. She is the best!!! Brinkley went peacefully, and at home with people who loved her and I am so glad Dr. Melanie was there to help us send her to the bridge."

Donna Sullivan
Albany, NY

"“Some people come into our lives and quickly go. Some stay for a while, leave footprints on our hearts, and we are never, ever the same”

Flavia Weedn.

There are no words to thank Dr. Mel for her compassion, care & kindness as Tian Tian took the last part of his journey here with us. As hard as it was, Dr. Mel made everything so much gentler & easier to go through. Dr. Mel gave Tian the most gentle care as he went to sleep- in my arms.

She was so caring not just for Tian Tian & myself but for his buddies, Tai Shan & Jake Shan. Tian Tian's transition was gentle & peaceful . It was what we wanted for Tian Tian as a gift of love & Dr. Mel gave us the gift. Dr. Mel came & quietly left leaving footprints on our hearts."

Lynn Osterberg
Olmstedville, NY

"We knew the end was near for our beloved Lexi. We debated the best way to handle such a painful, delicate situation. After much discussion, it was decided that we would have someone come to the house to allow Lexi to pass peacefully, with her family, in her own home. After some online research, we found Lap of Love, and subsequently Dr. Melanie Santspree. This was such a blessing.

Dr. Mel came to our house and was so warm, compassionate, and comforting. She took what was probably the most difficult thing we've ever been through and made it as peaceful as possible. She was only at our house for an hour and a half, but me, my boyfriend, and Lexi all felt such a strong bond with her. There was a connection made that we were certainly not anticipating. It was so theraputic to talk to her beforehand as she assured us we were doing the right thing. We enjoyed telling her stories about Lexi and seeing that she genuinely appreciated hearing them. She allowed Lexi to pass peacefully, with grace and dignity, in one of her favorite spots in our home, with her family. For that, we will forever be indebted to Dr. Mel. It takes a truly special person to do the work that Dr. Mel does, and she is just that.

Jay and I give our highest recommendation possible to Dr. Melanie. She's a wonderful person who helped us through an immensely personal and painful situation. She handled it with class and compassion. Thank you Dr. Mel."

Angel Boyer
Latham, NY

"This was such a difficult decision to make, we have always had fur babies in our home and saying good-bye is extremely hard. Our dog Willy was 16 yrs old and lived a beautiful, healthy and happy life and so we wanted his death to be as peaceful as possible. Dr. Mel was so very compassionate, understanding, caring and gentle with our little dude Will. This is a picture of us before Dr. Mel came to our home! Thank you from the bottom of our Hearts."

Karen & Dale Hebert
West Charlton, NY

Local Resources

Pet Life and Loss Support Services

  (518) 783-3198

The Companion Animal Bereavement Group, through Upstate Veterinary Specialties

Emergency Clinic

  (518) 761-2602

The Northway Animal Emergency Clinic

Donation Location

  (518) 798-3500

ASPCA of Upstate NY in Queensbury

Emergency Clinic

  (518) 783-3198

Upstate Veterinary Specialities

Emergency Clinic

  (518) 785-1094

The Capital District Veterinary Referral Hospital

Pet Loss Hotline

  (607) 253-3932

Cornell University Pet Loss Support Hotline

  (518) 374-3944, ext. 101

Pet Bereavement - Animal Protective Foundation

Donation Location

  (518) 434-8128

Mohawk Hudson Humane Society

Donation Location

  (518) 424-1738

Homeward Bound

Out of the Pits

Service Area

Helping families in the following areas:

We proudly serve the Albany areas including some or all of the following counties: Albany, Fulton, Greene, Montgomery, Schnectady, Schoharie, Rensselaer, Saratoga, Warren, Washington and Columbia. Due to the expansive area covered, there may be a travel fee of $30 - $75 based on your location

Pet Memorials
“Mufasa you became my soul cat and I'm so grateful for every day we shared. You overcame and survived so much and I was granted extra time with you thanks to great medical care, but it's never enough time. It's so hard to not have you here and I miss you and hearing your purr every day.”
Mary Whittredge
April 5, 2017
““Butterflies, bees our wingèd, happy friends. Oh, to dance in the air and float on the breeze...”~ Guillemets
Tian left us at home gently falling into a deep sleep in my arms with Tai & Jake with him as Dr. Melanie kept watch over us all-Go in peace, Tian Tian...Dance & laugh among the stars & will always be with Tai, Jake & me ...
Lynn Osterberg
February 19, 2017
“On Friday, February 10th, we said goodbye to our beloved Lexi. She was a beautiful, sweet, loving greyhound who loved nothing more than to spend time with her family. Lexi was a regal princess of a dog. It was easy to forget that she was a dog sometimes as she was never one to bark, jump, or shed like most dogs. We never met a coat yet that ...
Angel Boyer
February 12, 2017
“Goodnight my sweet and handsome Baloo Bear. You gifted us with so much love for almost twenty years. You were a fierce defender against all interlopers, but the most gentle and loving cuddle bear to your humans. We will miss your beautiful golden eyes, luxurious fur, thousand and one impossible poses and that oh so thunderous purr. Give your ...
Susan Watson
December 31, 2016
Lap Of Love Locations
New Jersey
New Mexico
New York
North Carolina
South Carolina
Payment Options

Preferred methods of payment are check (made to 'Lap of Love') or cash.

Most pet insurance companies cover Lap of Love services. Please have any paperwork ready for the veterinarian to complete so that you can submit it for reimbursement.

Mailing Address

Lap of Love
P.O. Box 2736
Glenville, NY 12325

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