Pricing and Information

All services are provided in the comfort of your home.

APPOINTMENT PRICING

Veterinary Hospice$265

Includes a brief examination by the veterinarian, a full assessment of your pet's quality of life, and a custom treatment plan to help you care for your pet and monitor their condition.

Euthanasia$265

Includes a discussion with the veterinarian, medication to ensure comfort, gentle euthanasia, pawprint impression keepsake, lock of fur, and Lap of Love's Eternal Pawprints booklet. The additional cost for the varied cremation services are detailed in the Aftercare Pricing section.

Geriatric Consultation$265

Includes a brief examination by the veterinarian to help explain your pet's condition, discuss symptom management including pain and anxiety, and prepare an end of life care plan using the appropriate quality of life scale to manage your pet along with your family's needs and desires.

Additional Appointment Fees

There may be an additional charge for extended travel (see Service Area below), holidays ($50 - $100), pets over 99 lbs, appointments outside normal business hours (when arranged), aggressive pets, and some exotic species.

Other Species

Although we mainly see dogs and cats, some of our veterinarians can assist you with other species such as pigs, guinea pigs, rabbits, ferrets, birds, fish, and goats. Call for pricing and availability.

AFTERCARE PRICING

Private Cremation
Pets up to 29 pounds$350
Pets 30 - 99 pounds$375
Pets 100 pounds or more$400

With this option, your pet is cremated privately at a licensed crematory. The ashes are contained in a lovely wooden urn and will be returned to you within a week. 

Communal Cremation
Pets up to 29 pounds$150
Pets 30 - 99 pounds$200
Pets 100 pounds or more$250

This option is for families that don't wish to have their pet's ashes returned nor wish to bury at home. Pets are respectfully cremated with other pets at a licensed crematory and ashes are scattered cemetery named "Evergreen" in Belmont, NC. 

Additional Aftercare Fees

For pets over 30 pounds, we may ask your assistance moving your loved one if cremation has been requested.  If additional help is needed outside what is available in the home, we may request that the crematory come to assist us.  In this case, an additional fee will be needed to cover their charge. 

Availability

We are here to answer your questions every day, from 7am - 11pm. Appointments are scheduled throughout the week, please call for availability.

Sometimes pets take a turn for the worse overnight or in a short amount of time, so we do our best to accommodate same day appointments with a few hours notice.

If this is a medical emergency, please contact your local veterinarian or one of the emergency clinics listed in the Local Resources section.

Meet the Doctors

Let us introduce you to the amazing hospice veterinarians in your area!

Dr. Jennifer

Jennifer Walters, DVM

I had many incredible professors and doctors throughout veterinary school, but the most important lesson I learned came from a twelve-week old golden retriever puppy named Disney. He was the happiest, liveliest, most adorable puppy and I was the envy of the cardiology unit when he became my patient. 

Disney's parents had brought him to the University of Illinois College of Veterinary Medicine because when he got really excited, his airway would close up, and he would gasp for air until he passed out. I witnessed this several times during his stay with us, and I had to snatch Disney up and race to the ICU for oxygen. It was terrifying. After several tests, we determined that there was no treatment for Disney's condition. His parents were heartbroken, as were my resident advisor and I. Because the episodes were unpredictable and horrible for everyone, including Disney, his parents made the hardest decision they had ever had to make- to euthanize their puppy. 

I listened as my resident advisor explained the process to them. Then we left the room to allow them some time together. My resident used this time to explain the process to me, as well.  He said that while the actual procedure was straightforward, helping people through their grief was harder and more important than any cardiology lesson he could teach me. We needed to let Disney's parents set the pace and help them feel comfortable with their decision. In the end, we laughed at silly Disney stories and cried over the unfairness of it all. They hugged us and thanked us. 

This is my saddest, most beautiful veterinary school memory and I carry it with me to every appointment. After fifteen years of practicing, I never tire of laughing and crying with families and hearing stories of their beloved pets. I am here to answer all your questions, guide you through this difficult process, and assure you that your decision is one of kindness and love. 

Dr. Rachel

Rachel Cain, DVM

Originally from the Midwest, I recently moved to the south and am now proud to call the Charlotte area home. I have a large family consisting of 2 dogs, 5 cats, 1 bunny, and 1 horse, all with names as unique as their individual personalities. We thoroughly enjoy the warm, sun-filled southern days that North Carolina has brought us!

Like most of my fellow veterinarians, I have an enormous heart and compassion for animals. This love was formed from a young age and has influenced many major decisions in my life, including becoming a vegetarian at the age of 10 after reading a very influential poem. My passion for animals and their special bond with humans only continued to escalate from there. My drive to pursue a career as a veterinarian stemmed from an unrelenting desire to make a difference in the lives of each individual patient as well as a positive impact on the world. Every day I strive to improve the well-being and future of our loyal companions as they deserve nothing less for the unconditional love and unwavering happiness they provide us.

I received my Doctor of Veterinary Medicine with emphasis on rehabilitation, sports medicine and pain management from The Ohio State University. I’ve also become a Certified Animal Chiropractor as well as a Certified Canine and Equine Rehabilitation Practitioner, and am currently pursuing a certification in Veterinary Pain Management. I feel my experience with chiropractic and rehabilitation work mixed with my special abilities to connect with pets and their families on a personal level has naturally led me into the field of hospice care and in-home euthanasia. Providing these delicate services allows me the chance to reduce the suffering of pets and their families while honoring the special gift of love shown through the human-animal bond.

Dr. Jennifer

Jennifer Hawthorne, DVM

Growing up as a child in North Carolina I was surrounded and awed by many different species of animals. I cared for dogs, cats, cattle, rode horses and I always felt a special connection with all of them. When I decided to become a veterinarian I thought back to those times as a child and knew it was the right career path for me. Over the years, while attending undergraduate and Veterinary College at NC State University and working as a small animal practitioner, I’ve been exposed to many levels of animal comfort, joy, pain, and suffering.

As a veterinarian, I feel one of my most important responsibilities is to help ease an animal’s suffering as well as provide support for a grieving owner. While it may seem like a difficult task, euthanasia is a kindness that we are able to give to our loving animal companions and I am proud to be able to provide such a service. I have had many pets of my own over the years and each one has been special to me. They have been constant companions throughout all the changes and milestones in my life. I know what it is like to love and lose a special friend, but I would not trade any of the moments I had with them.

My goal is to help people understand that after sharing a life and home with their loving animal companion, they will love us for helping to make the kind decision to stop their pain and suffering. We can cherish and take comfort in remembering all the good times we had with our faithful animal friends.

About Jennifer Walters, DVM

I had many incredible professors and doctors throughout veterinary school, but the most important lesson I learned came from a twelve-week old golden retriever puppy named Disney. He was the happiest, liveliest, most adorable puppy and I was the envy of the cardiology unit when he became my patient. 

Disney's parents had brought him to the University of Illinois College of Veterinary Medicine because when he got really excited, his airway would close up, and he would gasp for air until he passed out. I witnessed this several times during his stay with us, and I had to snatch Disney up and race to the ICU for oxygen. It was terrifying. After several tests, we determined that there was no treatment for Disney's condition. His parents were heartbroken, as were my resident advisor and I. Because the episodes were unpredictable and horrible for everyone, including Disney, his parents made the hardest decision they had ever had to make- to euthanize their puppy. 

I listened as my resident advisor explained the process to them. Then we left the room to allow them some time together. My resident used this time to explain the process to me, as well.  He said that while the actual procedure was straightforward, helping people through their grief was harder and more important than any cardiology lesson he could teach me. We needed to let Disney's parents set the pace and help them feel comfortable with their decision. In the end, we laughed at silly Disney stories and cried over the unfairness of it all. They hugged us and thanked us. 

This is my saddest, most beautiful veterinary school memory and I carry it with me to every appointment. After fifteen years of practicing, I never tire of laughing and crying with families and hearing stories of their beloved pets. I am here to answer all your questions, guide you through this difficult process, and assure you that your decision is one of kindness and love. 

"Although letting go of my best pal of 15 years (a 17 year old Lab/Shepard mix) was one of the toughest things I've ever done, I would recommend Dr. Jenn and the people of Lap of Love to anyone and everyone facing this difficult situation, or needing help with a geriatric pet.

From my first phone interaction, all the way through my worst day, the people I worked with were caring and helpful. My Eugene was able to end his life next to me on his favorite sofa with no stress, and no last scary car ride.

Sounds odd, but this terrible day couldn't have gone better."

Elizabeth Hamilton
Charlotte, North Carolina

"I struggle still to find adequate words to describe how wonderful Dr. Jennifer is. I have no idea how she is able to do what she does....be so very loving, caring, supportive, kind, compassionate, professional...all at such an emotional time. I'm so thankful she does what she does. She has been there for us as a family twice now. Her role in helping ease our hurting fur babies into the next place is vital. I would have been lost without her and I am indebted forever."

Bonnie Hiatt
Charlotte, North Carolina

"We can't say enough wonderful things about Dr. Jenn. Her calm demeanor and thorough explanation truly helped us as we said goodbye to our sweet Cher. She gave us the gift of allowing our sweet girl to pass peacefully with us by her side and for that we will always be grateful."

Kate Sherry
Charlotte, North Carolina

"I had no idea how hard it was going to be losing a pet after 18 years. Our Shih Tzu, Indus, was with my husband & I through marriage, children, 5 homes, & 18 of our 20 years together.

Although I cried during the entire process, Dr. Jen had a very calm & soothing demeanor that made everything more peaceful. I couldn’t have asked for a better experience.

Thank You Dr. Jen!

-The Ramanujam Family"

Kristen Ramanujam
Waxhaw, North Carolina

"We have a wonderful veterinarian but knew we could not take Sadie to the clinic as she became anxious outside the home in the recent years. Sadie was able to be in her home and the familiar surroundings allowed her to be calm. Sadie had a peaceful transition and Dr. Jen was kind and compassionate."

Cathy Head
Charlotte, North Carolina

"Dr. Walters was so amazing on one of our worst days. She truly has a calling for what she does and Chloe has always been so nervous around people other than us. Dr. Walters made us feel at ease and made sure we knew what to expect about the entire process. She was very gentle with Chloe and so respectful of not only is but our sick little fur baby. We were able to gain peace in knowing that our sweet girl didn’t suffer and is no longer in pain and we are truly grateful to Dr. Walters for helping us through this difficult time"

Malia Barrett
Concord, North Carolina

Local Resources

Pet Life and Loss Support Services

Pet Loss Support Group

  704-531-0304

Ginny Dodd, DVM

Emergency Clinic

  (704) 932-1182

Cabarrus Emergency Veterinary Clinic, Concord

  (704) 293-3847

Pet Grief Support Group, Charlotte

Emergency Clinic

  (704) 949-1100

Carolina Veterinary Specialists, Huntersville

Donation Center

Donations at Greater Charlotte SPCA or Charlotte Humane Society

Emergency Clinic

  (704) 844-6440

C-VETS, Matthews

Emergency Clinic

  (704) 334-4684

Animal Medical Hospital

Emergency Clinic

  (704) 457-2300

CARE, Charlotte

Service Area

Helping families in the following areas:

Proudly serving the greater Charlotte area. Due to the extensive area covered, there may be a travel fee of $50 - $75 based on the distance from Charlotte. 

Pet Memorials
“I have lost one of my precious fur babies. BoBo came into our family as a tiny, few days old foundling kitten. She stole our hearts immediately. She had such a large personality. She loved to take showers and knew exactly how long to wait in order for the water to warm up before getting in. She always loved sleeping under the covers, ...
Bonnie Hiatt
December 1, 2018
“Cher was different. Let's start with that. For one, she was a chihuahua (Bryan and I grew up with golden retrievers so we always imagined having big dogs). What's more is that we frequently heard from people who met her that she was the nicest and friendliest chihuahua they had ever met. Cher loved everyone and no matter who she came in contact ...
Kate Sherry
November 28, 2018
“Sadie, I loved your independent spirit and tenacity. You were the alpha "dog" of the house although you had your own way of letting Millie know you loved her. You always loved to run and sniff in your yard. I remember how you would stay up with me if I had work to get done and never left my side, even when we both wanted to go to bed. I knew ...
Cathy Head
November 22, 2018
“Chloe was our sweetest girl! She was known for her attitude and made sure that everyone knew she was in charge! But she loved me and my husband without limits! We spoiled her to the extreme and she loved to travel, going from the mountains to the beach -especially the beach because that involved fresh seafood!! Just being with us was her happy ...
Malia Barrett
November 19, 2018
Payment Options

To make the experience as peacful as possible, credit card over the phone (before the appointment) is generally preferred.  We are also more than happy to accept a check (made to 'Lap of Love') or cash during our time with you.

Most pet insurance companies cover Lap of Love services. We are happy to help complete any paperwork needed to submit for reimbursement.

We also accept Care Credit. 

Mailing Address

Lap of Love
P.O. Box 470221
Charlotte, NC 28247

Owned And Operated

This Lap of Love Location is privately owned and operated. 

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