Pricing and Information

All services are provided in the comfort of your home.

APPOINTMENT PRICING

Veterinary Hospice$265

Includes a brief examination by the veterinarian, a full assessment of your pet's quality of life, and a custom treatment plan to help you care for your pet and monitor their condition.

Euthanasia$265

Includes a discussion with the veterinarian, medication to ensure comfort, gentle euthanasia, pawprint impression keepsake, lock of fur, and Lap of Love's Eternal Pawprints booklet. The additional cost for the varied cremation services are detailed in the Aftercare Pricing section.

Geriatric Consultation$265

Includes a brief examination by the veterinarian to help explain your pet's condition, discuss symptom management including pain and anxiety, and prepare an end of life care plan using the appropriate quality of life scale to manage your pet along with your family's needs and desires.

Additional Appointment Fees

There may be an additional charge for extended travel (see Service Area below), holidays ($50 - $100), pets over 99 lbs, appointments outside normal business hours (when arranged), aggressive pets, and some exotic species.

Other Species

Although we mainly see dogs and cats, some of our veterinarians can assist you with other species such as pigs, guinea pigs, rabbits, ferrets, birds, fish, and goats. Call for pricing and availability.

AFTERCARE PRICING

Private Cremation
Pets up to 29 pounds$350
Pets 30 - 99 pounds$375
Pets 100 pounds or more$400

With this option, your pet is cremated privately at a licensed crematory. The ashes are contained in a lovely wooden urn and will be returned to you within a week. 

Communal Cremation
Pets up to 29 pounds$150
Pets 30 - 99 pounds$200
Pets 100 pounds or more$250

This option is for families that don't wish to have their pet's ashes returned nor wish to bury at home. Pets are respectfully cremated with other pets at a licensed crematory and ashes are scattered cemetery named "Evergreen" in Belmont, NC. 

Additional Aftercare Fees

To best honor your personal space, our doctors do not arrive with a vet technician.  Therefore, if your family has elected cremation for a pet over 30 pounds, we may ask your assistance moving your loved one after euthanasia has been performed.  If additional help is needed outside what is available in the home, we may request that the crematory come to assist us.  In this case, an additional fee will be needed to cover their charge. 

Availability

We are here to answer your questions every day, from 7am - 11pm. Appointments are scheduled throughout the week, please call for availability.

Sometimes pets take a turn for the worse overnight or in a short amount of time, so we do our best to accommodate same day appointments with a few hours notice.

If this is a medical emergency, please contact your local veterinarian or one of the emergency clinics listed in the Local Resources section.

Meet the Doctors

Let us introduce you to the amazing hospice veterinarians in your area!

Dr. Jennifer

Jennifer Walters, DVM

I had many incredible professors and doctors throughout veterinary school, but the most important lesson I learned came from a twelve-week old golden retriever puppy named Disney. He was the happiest, liveliest, most adorable puppy and I was the envy of the cardiology unit when he became my patient. 

Disney's parents had brought him to the University of Illinois College of Veterinary Medicine because when he got really excited, his airway would close up, and he would gasp for air until he passed out. I witnessed this several times during his stay with us, and I had to snatch Disney up and race to the ICU for oxygen. It was terrifying. After several tests, we determined that there was no treatment for Disney's condition. His parents were heartbroken, as were my resident advisor and I. Because the episodes were unpredictable and horrible for everyone, including Disney, his parents made the hardest decision they had ever had to make- to euthanize their puppy. 

I listened as my resident advisor explained the process to them. Then we left the room to allow them some time together. My resident used this time to explain the process to me, as well.  He said that while the actual procedure was straightforward, helping people through their grief was harder and more important than any cardiology lesson he could teach me. We needed to let Disney's parents set the pace and help them feel comfortable with their decision. In the end, we laughed at silly Disney stories and cried over the unfairness of it all. They hugged us and thanked us. 

This is my saddest, most beautiful veterinary school memory and I carry it with me to every appointment. After fifteen years of practicing, I never tire of laughing and crying with families and hearing stories of their beloved pets. I am here to answer all your questions, guide you through this difficult process, and assure you that your decision is one of kindness and love. 

Dr. Rachel

Rachel Cain, DVM

Originally from the Midwest, I recently moved to the south and am now proud to call the Charlotte area home. I have a large family consisting of 2 dogs, 5 cats, 1 bunny, and 1 horse, all with names as unique as their individual personalities. We thoroughly enjoy the warm, sun-filled southern days that North Carolina has brought us!

Like most of my fellow veterinarians, I have an enormous heart and compassion for animals. This love was formed from a young age and has influenced many major decisions in my life, including becoming a vegetarian at the age of 10 after reading a very influential poem. My passion for animals and their special bond with humans only continued to escalate from there. My drive to pursue a career as a veterinarian stemmed from an unrelenting desire to make a difference in the lives of each individual patient as well as a positive impact on the world. Every day I strive to improve the well-being and future of our loyal companions as they deserve nothing less for the unconditional love and unwavering happiness they provide us.

I received my Doctor of Veterinary Medicine with emphasis on rehabilitation, sports medicine and pain management from The Ohio State University. I’ve also become a Certified Animal Chiropractor as well as a Certified Canine and Equine Rehabilitation Practitioner, and am currently pursuing a certification in Veterinary Pain Management. I feel my experience with chiropractic and rehabilitation work mixed with my special abilities to connect with pets and their families on a personal level has naturally led me into the field of hospice care and in-home euthanasia. Providing these delicate services allows me the chance to reduce the suffering of pets and their families while honoring the special gift of love shown through the human-animal bond.

About Jennifer Walters, DVM

I had many incredible professors and doctors throughout veterinary school, but the most important lesson I learned came from a twelve-week old golden retriever puppy named Disney. He was the happiest, liveliest, most adorable puppy and I was the envy of the cardiology unit when he became my patient. 

Disney's parents had brought him to the University of Illinois College of Veterinary Medicine because when he got really excited, his airway would close up, and he would gasp for air until he passed out. I witnessed this several times during his stay with us, and I had to snatch Disney up and race to the ICU for oxygen. It was terrifying. After several tests, we determined that there was no treatment for Disney's condition. His parents were heartbroken, as were my resident advisor and I. Because the episodes were unpredictable and horrible for everyone, including Disney, his parents made the hardest decision they had ever had to make- to euthanize their puppy. 

I listened as my resident advisor explained the process to them. Then we left the room to allow them some time together. My resident used this time to explain the process to me, as well.  He said that while the actual procedure was straightforward, helping people through their grief was harder and more important than any cardiology lesson he could teach me. We needed to let Disney's parents set the pace and help them feel comfortable with their decision. In the end, we laughed at silly Disney stories and cried over the unfairness of it all. They hugged us and thanked us. 

This is my saddest, most beautiful veterinary school memory and I carry it with me to every appointment. After fifteen years of practicing, I never tire of laughing and crying with families and hearing stories of their beloved pets. I am here to answer all your questions, guide you through this difficult process, and assure you that your decision is one of kindness and love. 

"On March 27, 2019 I used the service of Lap of Love to Euthanize my sweet baby girl of 17 years. It was one of the hardest decisions I have ever had to make but by far one the most peaceful experiences I have ever witnessed. This includes making that dreadful call where I could not get the words out that I needed to put my kitty to sleep. The woman that answered the phone and took my information was so amazing and I am so thankful for her too as she really listened and comforted me. She knew exactly what to say. The vet that came to my house was Dr. Jennifer Walters. She was so professional and so comforting during the entire experience. She answered all of my questions and explained to me exactly what she was doing step by step. She allowed me to read a pet prayer and talk through all my emotions before the procedure. I had a ton of guilt for letting my sweet girl lose so much weight before letting her go. She was slowly declining since Nov. of 2018 and although I never found out my vet suspected my kitty had cancer. Dr. Jenn told me that I was doing the brave thing and euthanizing my kitty before she got worse as she was still able to get around but just was on the decline due to difficulty in eating. This made me feel so much better with my decision. When the time came to put my baby to sleep I got out her favorite blanket and she jumped right into my lap and she slipped into the most peaceful sleep. I was dreading being with my kitty when she passed but it was so beautiful that I didn't even know she was gone. Into my arms, 2 shots and into heaven she went. I am so glad for this experience and the peace that it brought to me knowing my baby passed away in my arms on her favorite blanket in the place she called home for many years. I am so grateful for Lap of Love and Dr. Jennifer Walters. I highly recommend using this service...you will be blessed! Thank you so very much Dr. Jenn for treating my baby with such dignity.. She was a feral kitty that was rescued and lived the life of a princess as all pets should do for 17 wonderful years. What a life well lived and so many lessons taught to me by this furbaby and the memories are endless! I am forever changed and thank you Lap of Love for providing this service to pet owners!!!

Forever grateful and Blessed,

Debbie Wilson

Ixtapa's Mom"

Debbie Wilson
MATTHEWS, North Carolina

"Dr. Jennifer was definitely very comforting and peaceful about the entire process. She made losing my first pet more bearable and was extremely helpful throughout the entire process."

Ashley Hamilton
Mooresville, North Carolina

"Words cannot express how grateful we are to Dr. Jennifer at Lap of Love for helping our family through this immensely difficult time. Saying goodbye to our Maggie was the hardest thing we've ever had to do and having Dr. Jennifer with us to walk us through the process with grace and compassion was a great comfort. Being able to say goodbye to our beloved dog in our own home was extremely important to us and Dr. Jennifer was able to come to us the same day we needed her. We are so very thankful to know that Maggie is at peace and no longer suffering. We hope to never need to use Dr. Jennifer again, but would not hesitate to recommend her services to anyone who is looking for a loving, comforting environment in which to say goodbye to their loved one. Thank you so much Dr. Jennifer, we appreciate you.

With gratitude,

Candice, Andy and Jasper"

Candice Torres
Matthews, North Carolina

"Dr. Walters came to help us decide if it was time to have our sweetest angel Jack put to sleep last week. I am still too sad to go into much detail, but Dr. Walters could not have been kinder and his passing was so peaceful. Jack was a beautiful blonde German Shepherd mix and he had lived a good long life. He was 13 years old and had been my baby and best friend for 12 of those years. I don't think I would have ever been ready to say goodbye, but Dr. Walters helped to ease the pain of making that terrible decision. He had nasal carcinoma that had rapidly progressed over the course of six months despite chemotherapy, and she helped us to feel like saying goodbye before it progressed even further was the right choice to make for him and for us. I hope that one day I will feel that more fully, as right now all I feel is sadness, loss, and grief, but I know in my heart that she was right and I will be forever grateful to her for helping us. Dr. Walters was a true blessing for us and my most heartfelt thanks go out to her and the whole Lap of Love team."

Annie Phaneuf
Charlotte, North Carolina

"Lap of Love and Dr. Jenn were wonderful!

When it was time to let our beloved Boxer, Morgan, go I contacted Lap of Love Veterinary Hospice on the recommendation of a close friend. From the very moment I spoke to Ann on the phone to Dr. Jenn's visit to the house I was treated with such respect and compassion. I was impress of how they were so sympathetic to our needs and desires.

Morgan hated going to the vet. She would become very anxious and shiver uncontrollably. I did not want her final moments to be so uncomfortable. When Dr. Jenn arrived we sat down with her and she gave us as much time as we needed to talk about Morgan and the life that she had. We cried as we shared many memories with with Dr. Jenn. She also shared stories that comforted us. She just waited patiently until we were ready to say good-by to Morgan.

I would have not done this any other way. There is no comparison between the cold, impersonal services of a vet's office to Lap of Love Veterinary Hospice's in home services."

Suzanne Helms
Oakboro, North Carolina

"Dear Dr. Jen,

Thank you so much for the tender care towards the passing of our sweet dog Belah. I can not say enough how much we appreciate you and Lap of Love. You have given me and my husband so much respect with how much we loved our dog Belah. You allowed us to say good by to her in the best most loving way possible. And this means the world to us.

Belah’s last few days with us were amazing. We took her for car rides, she ate what ever she wanted, she got petted for hours on the sofa, took her to the park, and even got her in the baby stroller for a last long walk.

When you arrived to our home, it was so nice to see Belah perk up, and get up one last time. She was excited to see you and she knew you were a nice person. She went so peacefully. Really like her life. Just a long happy life with a good peaceful ending. Very Belah. She was a gift. True love. What an honor it was to have known her.

So now it is tears, but we have lots of memories of her. Such true love we got to experience. She was just the best, sweetest soul any humans could ever ask for. Our house is empty but our hearts are full.

We can not say thank you enough for all the love and support from you and Lap of Love. It truly helped and you all made such a difference in our lives. We can hold on to all the love that Belah brought to us and eventually bring another dog into our home and share the love!

Thank you for everything you do. We appreciate you beyond words.

Tony & Maddy Morack"

Madeleine Morack
Charlotte, North Carolina

Local Resources

Pet Life and Loss Support Services

Pet Loss Support Group

  704-531-0304

Ginny Dodd, DVM

Emergency Clinic

  (704) 932-1182

Cabarrus Emergency Veterinary Clinic, Concord

  (704) 293-3847

Pet Grief Support Group, Charlotte

Emergency Clinic

  (704) 949-1100

Carolina Veterinary Specialists, Huntersville

  (704) 457-1789

Jeff Brockman Ballantyne Therapist

Donation Center

Donations at Greater Charlotte SPCA or Charlotte Humane Society

Emergency Clinic

  (704) 844-6440

C-VETS, Matthews

Emergency Clinic

  (704) 334-4684

Animal Medical Hospital

Emergency Clinic

  (704) 457-2300

CARE, Charlotte

Service Area

Helping families in the following areas:

Proudly serving the greater Charlotte area. Due to the extensive area covered, there may be a travel fee of $50 - $75 based on the distance from Charlotte. 

Pet Memorials
“In loving memory of Anna who was the sweetest and most gentle girl I've ever met. Everyone that came into contact with her loved her and she was always so willing to go up and greet people. Even though I was only able to have her for 3 months, I believe she was happy and loved and taken care of. I'll miss her cuddles and kisses. I'll especially ...
Ashley Hamilton
March 20, 2019
“On February 12th, our faithful companion, Belah Dog, passed away. She went very peacefully at our home with my husband and I by her side. She was the best dog till the very end. We can not say enough amazing things about her. She lived a long beautiful life. 15 years old. She is extremely missed...we have lost a dog but gained a guardian angel.”
Madeleine Morack
February 16, 2019
“Maximus Cayo Dore was a great blessing to us in 2005. We wanted a dog to play with our Shepherd mix “Wahoo”. He was rescued from Hurricane Katrina and transferred to CHARLOTTE. Max was the lone pup in a crate at the Pets Mart on South blvd in Charlotte. He had bortedella kennel cough so we nursed him back to life with medication and he grew up to ...
Mary Dore
February 9, 2019
“We had to say goodbye to our sweet Oliver. He gave us over 13 years of love, happiness, and unwavering companionship. He was huge part of our family and we miss him everyday. Rest In Peace, our sweet Oliver. We hope you are chasing tennis balls, twirling in circles, and eating lots of pizza! Until the day we meet again, sweet baby, we will ...
Alissa Meads
January 27, 2019
Payment Options

To make the experience as peacful as possible, credit card over the phone (before the appointment) is generally preferred.  We are also more than happy to accept a check (made to 'Lap of Love') or cash during our time with you.

Most pet insurance companies cover Lap of Love services. We are happy to help complete any paperwork needed to submit for reimbursement.

We also accept Care Credit. 

Mailing Address

Lap of Love
P.O. Box 470221
Charlotte, NC 28247

Owned And Operated

This Lap of Love Location is privately owned and operated. 

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