Pricing and Information

All services are provided in the comfort of your home.

APPOINTMENT PRICING

Veterinary Hospice$265

Includes a brief examination by the veterinarian, a full assessment of your pet's quality of life, and a custom treatment plan to help you care for your pet and monitor their condition.

Euthanasia$265

Includes a discussion with the veterinarian, medication to ensure comfort, gentle euthanasia, pawprint impression keepsake, lock of fur, and Lap of Love's Eternal Pawprints booklet. The additional cost for the varied cremation services are detailed in the Aftercare Pricing section.

Geriatric Consultation$265

Includes a brief examination by the veterinarian to help explain your pet's condition, discuss symptom management including pain and anxiety, and prepare an end of life care plan using the appropriate quality of life scale to manage your pet along with your family's needs and desires.

Additional Appointment Fees

There may be an additional charge for extended travel (see Service Area below), holidays ($50 - $100), pets over 99 lbs, appointments outside normal business hours (when arranged), aggressive pets, and some exotic species.

Other Species

Although we mainly see dogs and cats, some of our veterinarians can assist you with other species such as pigs, guinea pigs, rabbits, ferrets, birds, fish, and goats. Call for pricing and availability.

AFTERCARE PRICING

Private Cremation
Pets up to 29 pounds$350
Pets 30 - 99 pounds$375
Pets 100 pounds or more$400

With this option, your pet is cremated privately at a licensed crematory. The ashes are contained in a lovely wooden urn and will be returned to you within a week. 

Communal Cremation
Pets up to 29 pounds$150
Pets 30 - 99 pounds$200
Pets 100 pounds or more$250

This option is for families that don't wish to have their pet's ashes returned nor wish to bury at home. Pets are respectfully cremated with other pets at a licensed crematory and ashes are scattered cemetery named "Evergreen" in Belmont, NC. 

Additional Aftercare Fees

There may be a fee if additional assistance to safely carry your pet out of your home is needed. 

Availability

We are here to answer your questions every day, from 7am - 11pm. Appointments are scheduled throughout the week, please call for availability.

Sometimes, pets take a turn for the worse overnight, so we do our best to accommodate same day appointments with a few hours notice when possible.

If this is a medical emergency, please contact your local veterinarian or one of the emergency clinics listed in the Local Resources section.

Meet the Doctors

Let us introduce you to the amazing hospice veterinarians in your area. 

Dr. Jennifer

Jennifer Walters, DVM

I had many incredible professors and doctors throughout veterinary school, but the most important lesson I learned came from a twelve-week old golden retriever puppy named Disney. He was the happiest, liveliest, most adorable puppy and I was the envy of the cardiology unit when he became my patient. 

Disney's parents had brought him to the University of Illinois College of Veterinary Medicine because when he got really excited, his airway would close up, and he would gasp for air until he passed out. I witnessed this several times during his stay with us, and I had to snatch Disney up and race to the ICU for oxygen. It was terrifying. After several tests, we determined that there was no treatment for Disney's condition. His parents were heartbroken, as were my resident advisor and I. Because the episodes were unpredictable and horrible for everyone, including Disney, his parents made the hardest decision they had ever had to make- to euthanize their puppy. 

I listened as my resident advisor explained the process to them. Then we left the room to allow them some time together. My resident used this time to explain the process to me, as well.  He said that while the actual procedure was straightforward, helping people through their grief was harder and more important than any cardiology lesson he could teach me. We needed to let Disney's parents set the pace and help them feel comfortable with their decision. In the end, we laughed at silly Disney stories and cried over the unfairness of it all. They hugged us and thanked us. 

This is my saddest, most beautiful veterinary school memory and I carry it with me to every appointment. After fifteen years of practicing, I never tire of laughing and crying with families and hearing stories of their beloved pets. I am here to answer all your questions, guide you through this difficult process, and assure you that your decision is one of kindness and love. 

Dr. Rachel

Rachel Cain, DVM

Originally from the Midwest, I recently moved to the south and am now proud to call the Charlotte area home. I have a large family consisting of 2 dogs, 5 cats, 1 bunny, and 1 horse, all with names as unique as their individual personalities. We thoroughly enjoy the warm, sun-filled southern days that North Carolina has brought us!

Like most of my fellow veterinarians, I have an enormous heart and compassion for animals. This love was formed from a young age and has influenced many major decisions in my life, including becoming a vegetarian at the age of 10 after reading a very influential poem. My passion for animals and their special bond with humans only continued to escalate from there. My drive to pursue a career as a veterinarian stemmed from an unrelenting desire to make a difference in the lives of each individual patient as well as a positive impact on the world. Every day I strive to improve the well-being and future of our loyal companions as they deserve nothing less for the unconditional love and unwavering happiness they provide us.

I received my Doctor of Veterinary Medicine with emphasis on rehabilitation, sports medicine and pain management from The Ohio State University. I’ve also become a Certified Animal Chiropractor as well as a Certified Canine and Equine Rehabilitation Practitioner, and am currently pursuing a certification in Veterinary Pain Management. I feel my experience with chiropractic and rehabilitation work mixed with my special abilities to connect with pets and their families on a personal level has naturally led me into the field of hospice care and in-home euthanasia. Providing these delicate services allows me the chance to reduce the suffering of pets and their families while honoring the special gift of love shown through the human-animal bond.

Dr. Jennifer

Jennifer Hawthorne, DVM

Growing up as a child in North Carolina I was surrounded and awed by many different species of animals. I cared for dogs, cats, cattle, rode horses and I always felt a special connection with all of them. When I decided to become a veterinarian I thought back to those times as a child and knew it was the right career path for me. Over the years, while attending undergraduate and Veterinary College at NC State University and working as a small animal practitioner, I’ve been exposed to many levels of animal comfort, joy, pain, and suffering.

As a veterinarian, I feel one of my most important responsibilities is to help ease an animal’s suffering as well as provide support for a grieving owner. While it may seem like a difficult task, euthanasia is a kindness that we are able to give to our loving animal companions and I am proud to be able to provide such a service. I have had many pets of my own over the years and each one has been special to me. They have been constant companions throughout all the changes and milestones in my life. I know what it is like to love and lose a special friend, but I would not trade any of the moments I had with them.

My goal is to help people understand that after sharing a life and home with their loving animal companion, they will love us for helping to make the kind decision to stop their pain and suffering. We can cherish and take comfort in remembering all the good times we had with our faithful animal friends.

About Jennifer Walters, DVM

I had many incredible professors and doctors throughout veterinary school, but the most important lesson I learned came from a twelve-week old golden retriever puppy named Disney. He was the happiest, liveliest, most adorable puppy and I was the envy of the cardiology unit when he became my patient. 

Disney's parents had brought him to the University of Illinois College of Veterinary Medicine because when he got really excited, his airway would close up, and he would gasp for air until he passed out. I witnessed this several times during his stay with us, and I had to snatch Disney up and race to the ICU for oxygen. It was terrifying. After several tests, we determined that there was no treatment for Disney's condition. His parents were heartbroken, as were my resident advisor and I. Because the episodes were unpredictable and horrible for everyone, including Disney, his parents made the hardest decision they had ever had to make- to euthanize their puppy. 

I listened as my resident advisor explained the process to them. Then we left the room to allow them some time together. My resident used this time to explain the process to me, as well.  He said that while the actual procedure was straightforward, helping people through their grief was harder and more important than any cardiology lesson he could teach me. We needed to let Disney's parents set the pace and help them feel comfortable with their decision. In the end, we laughed at silly Disney stories and cried over the unfairness of it all. They hugged us and thanked us. 

This is my saddest, most beautiful veterinary school memory and I carry it with me to every appointment. After fifteen years of practicing, I never tire of laughing and crying with families and hearing stories of their beloved pets. I am here to answer all your questions, guide you through this difficult process, and assure you that your decision is one of kindness and love. 

"Losing anyone is never easy. We knew days leading up to losing River that he was ready. Anyone who ever met him knew how special he was. He was more human than animal, didn't bark, bite, chew, or even jump on you. His favorite thing in life was people and he was sure to show his sweet affection whenever possible. When we called Lap of Love that morning, I was feeling very distraught as I did not know how we could handle making certain our River was at peace. Dr. Jenn's team was very comforting and kind. They gave me options to fit our needs and scheduled to be there that day. Dr. Jenn was very calm and kind; once she arrived and examined River, I felt of sense of peace. She made certain that we were all very comfortable and I am so very grateful to her. Thank you Lap of Love and Dr. Jennifer Walters."

Michele Heffner
Matthews, North Carolina

"This was our second dog our of three over the years. The first one was sent on at her veterinarian's office. They tried to make it a pleasant experience but it simply wasn't for so many reasons that I won't go into. Our experience with Kena at our home was completely different. We had decided the day before that it was time as she was barely ambulatory. We spent that night and the next morning at her side, giving her treats, loving her. We didn't have to worry about lifting her, packing her into the car, transferring her, walking her into the vet, being around other dogs, walking on tile floors, or anything else. We play beautiful music as we stayed with her and cried until Dr. Jennifer arrived. She was gentle and quiet and did things on our time schedule. She was very prepared and it showed. She put Kena at ease and provide better treats that we had. Overall, the experience was what would have wanted. Loving, quiet, peaceful. She fell asleep before the drugs took their final effect. As hard as it was - it was way better than what we'd done to our first dog. We have a third. He's 12 just like his sister was. We'll ask for Dr. Walters to do it for us again someday. I don't hesitate at ALL to recommend this service and Dr. Walters personally."

Ken & Liz Tompkins
Charlotte, North Carolina

"Dr. Jenn and Socks hit it off immediately on her 1st visit out to see him. Socks showed her his awesome but quirky personality and Dr. Jenn joked around and had fun with him. Dr. Jenn was wonderful with him during both her first visit and her final visit. She showed great compassion for Socks and I but wasn’t afraid to joke around with us and enjoy his personality. I will forever be grateful for how efficiently she worked, the great communication she had during and following appointments, and the knowledge she shared for caring for a geriatric cat and the process for end of life. If I had to do it over again, I wouldn’t change a thing. Thank you for caring for Socks, Dr. Jenn. Your love and compassion will never be forgotten!"

Katie Simpson
Huntersville, North Carolina

"It's been a year and a day since I made the impossibly difficult call to Lap of Love. Everyone we dealt with was so compassionate. I'm still amazed the office staff was able to interpret my hysterical sobbing call. Dr. Jen took the time to get to know our sweet Mary and give us a fair assessment of her prognosis to help us make a final decision. She was so gentle with Mary and even stayed to sit with her and me after, while my husband prepared Mary's final resting place in our backyard. I am so glad our vet recommended we call Lap of Love and we were able to make Mary's final moments so calm and gentle and as stress-free for her as possible.

(The picture is the one we have in a frame on our living room shelf, with her pawprint.)"

Jennifer Samson
Matthews, North Carolina

"I have never had someone come to my home and help with my pets when they were passing. So this was a whole new experience for me. The most important thing for me was that Toby stayed comfortable and stress free. From the moment Dr. Jennifer walked in my home she was kind and gentle. She never rushed me. She even talked to Trixie, my very stressed other fur baby. Dr. Jennifer took care of everything for me. All I had to do was just love and hold Toby. I was there when he was born and I was there when he passed. I am thankful I chose this option for my baby boy."

Marie Kivett
Charlotte, North Carolina

"We cannot thank Dr. Rachel enough for her compassion and guidance as we determined it was time to let go of our best friend Banjo. This was by far the hardest day of our life, and her kindness and capability made the decision and process easier for us. To let him go in such a dignified and peaceful manner was a gift. Thank you for all you do, we could never fully express our gratitude."

Jodi Thompson
Charlotte, North Carolina

Local Resources

Pet Life and Loss Support Services

Pet Loss Support Group

  704-531-0304

Ginny Dodd, DVM

Emergency Clinic

  (704) 932-1182

Cabarrus Emergency Veterinary Clinic, Concord

  (704) 293-3847

Pet Grief Support Group, Charlotte

Emergency Clinic

  (704) 949-1100

Carolina Veterinary Specialists, Huntersville

Donation Center

Donations at Greater Charlotte SPCA or Charlotte Humane Society

Emergency Clinic

  (704) 844-6440

C-VETS, Matthews

Emergency Clinic

  (704) 334-4684

Animal Medical Hospital

Emergency Clinic

  (704) 457-2300

CARE, Charlotte

Service Area

Helping families in the following areas:

Proudly serving the greater Charlotte area. Due to the extensive area covered, there may be a travel fee of $50 - $75 based on the distance from Charlotte. 

Pet Memorials
“Kena went to be with her big sister, Sako. She was her own dog - having the most unique personality. To those who simply saw her from afar - she was a broad, strong, beautiful husky. To those who knew her deeper - she loved to be around people, her "growl" was affection instead of aggression, and her quirks could make you laugh and wonder ...
Ken & Liz Tompkins
October 22, 2018
“Socks was an amazing cat that was there through most of my childhood. He has stuck with me for 17 years and I am so incredibly grateful for the time I had with him. Socks, I am going to miss the nights when you would snuggle up to me to sleep. I am going to miss seeing you walk along the top banister at my parents house. I am going to miss you ...
Katie Simpson
October 9, 2018
“There are not enough words to describe this beautiful boy. Toby was the most gentle and loving cat. If you ever got the chance to meet him he would instantly be your friend, of course by laying on you and sharing his beautiful white and beige hair all over you. But if you knew him, you wouldn’t have minded his hair everywhere. I’ve had a total of ...
Marie Kivett
October 6, 2018
“It’s time to say goodbye...Osita finished her journey today 9/19/2018 with us today at 1:20pm and now we are left with the wonderful memories we made together.
Osita you brought to us unconditional love, joy to our hearts with your silly stomping to go outside and we will forever keep you in our heart and soul till we meet again. Rest our baby ...
Roberto and Tom Rojas Robin
September 26, 2018
Payment Options

Preferred methods of payment are check (made to 'Lap of Love') or cash.


Most pet insurance companies cover Lap of Love services. Please have any paperwork ready for the veterinarian to complete so that you can submit it for reimbursement.

Mailing Address

Lap of Love
P.O. Box 470221
Charlotte, NC 28247

Owned And Operated

This Lap of Love Location is privately owned and operated. 

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